Several days later I contacted them by phone and talked to a rep who was able to get me a 856 which is a 38, but holds 6 rounds. I wrote a email to the customer service department and got no response.
This ticked me off as I had sent back a six shot 357 and was getting a 5 shot with a cheaper MSRP. That’s what your getting, like it or lump it. They couldn’t fix my gun and were sending me a Taurus 605. I received a box with a prepaid shipping label and sent my gun back. I registered my problem on the website and waited to hear something until July / August of 2019. For more information about Rossi Firearms, visit I too found out about the recall in September of 2018. Rossi looks forward to providing its customers with the next generation of great firearms. The Rossi brand continues its tradition of dedication and innovation in every firearm. Today, Rossi brand firearms are distributed in the U.S. For the past 120 years, the tradition of innovation grew along with the company and the Rossi family. The Rossi revolution of firearm design and manufacture started with the founding of the company in 1889 by Amadeo Rossi. We appreciate your business and value you as a customer. If you no longer have this revolver, please inform current owner of this notice. Go to you can enter your serial number and read our instructions. Rossi will make every effort possible to ensure Rossi Revolvers will be inspected, serviced if necessary, and returned to customers in a prompt, timely fashion. Rossi is developing inspection and repair solutions. 357 Magnum revolver models R351, R352, R461, R462, R851, R971, and R972 with serial numbers beginning with the letter Y, Z, or A through K. 357 Magnum revolvers made between the years 20 that may have a condition that could cause, under certain circumstances, the revolver to fire if dropped.
Rossi is issuing a voluntary safety warning on.
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